Legal Document · Last Updated 2026

jayay9 Terms and Conditions

Please read all terms and conditions carefully before using this platform. By registering on jayay9, you agree to these terms.

These terms and conditions were last updated in January 2026. You are requested to revisit this page regularly for any changes.

1. General Provisions

These terms and conditions ("Terms") form a binding agreement between the jayay9 platform ("Platform", "we", "us") and its users ("you", "member"). By creating an account on jayay9, visiting the platform, or using any of its services, you agree to comply with all provisions of these Terms.

jayay9 operates as an online entertainment platform for users in Bangladesh, offering various gaming services including cricket betting, slot games, and live casino. SSL encryption and fair play policies are maintained on this platform.

These terms are written in Bengali and apply within the legal framework of Bangladesh. If any clause is unclear, please contact our support team.


2. Eligibility and Age Requirement

Important Notice Regarding Age Requirement

jayay9 is for individuals aged 21 and above only. Use of this platform by minors is strictly prohibited. Providing false information during age verification will result in immediate account termination and all deposited funds may be forfeited.

The following eligibility criteria must be met to register on jayay9:

  • You must be at least 21 years of age.
  • You must be a resident of Bangladesh.
  • You must have a valid national identity card or passport.
  • Each individual may create only one account.
  • You must confirm that you are using this platform voluntarily and of your own free will.
  • Your account has never previously been suspended or terminated for gambling-related reasons.

3. Account Registration

When creating an account on jayay9, you must provide accurate, complete, and up-to-date information. We reserve the right to terminate any account where false or misleading information has been provided.

Required Information

  • Full name (as per national identity card)
  • Date of birth
  • Mobile number
  • Email address (optional)
  • Preferred payment method

Account Security

  • Use a strong password
  • Do not share your password with anyone
  • Notify us of any suspicious activity
  • You are responsible for any unauthorized access to your account

Each user may operate only one account. Any attempt to create multiple accounts will result in all accounts being closed and any associated bonuses being cancelled. We may request identity verification documents at any time.


4. Deposits and Payments

Funds can be deposited on jayay9 via bKash, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (৳).

Deposit Rules

  • Minimum deposit: ৳200 (for each payment method).
  • Before depositing funds into your account, ensure that the payment account is registered in your own name.
  • Payments from third-party accounts are not accepted.
  • After a successful deposit, your account balance is generally updated instantly.
  • If there is a delay due to a technical issue, please contact the support team.
  • Depositing funds from money laundering or illegal sources is strictly prohibited.

5. Withdrawal Rules

The following conditions must be met to successfully withdraw from jayay9:

Withdrawal Terms

  • Minimum withdrawal amount: ৳1,000.
  • Withdrawal timeframe: processing is completed within 5–30 minutes.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • Wagering requirements must be met before bonus funds can be withdrawn.
  • Large withdrawals may be delayed if identity verification has not been completed.
  • In cases of suspicious activity, we reserve the right to place a withdrawal on hold and conduct an investigation.

6. Bonuses and Promotions

jayay9 offers various types of bonuses and promotional offers. Each offer has its own specific terms.

Welcome Bonus Terms

  • 120% bonus on the first deposit, up to a maximum of ৳20,000.
  • Wagering requirement: 20x (deposit + bonus).
  • The bonus applies to first-time registrants only.
  • Wagering must be completed within 30 days of receiving the bonus.

General Bonus Rules

  • A bonus may only be used once.
  • Using multiple bonuses simultaneously is prohibited.
  • Violating bonus terms will result in the cancellation of the bonus and any associated winnings.
  • jayay9 reserves the right to modify bonus offers at any time.

Example: If you deposit ৳1,000 you will receive a ৳1,200 bonus and your total balance will be ৳2,200. If you deposit ৳34,000 or more you will receive the maximum bonus of ৳20,000 and your total balance will be ৳54,000.


7. Gaming Rules

All games on jayay9 are operated on the basis of fair play. Game outcomes are determined by a Random Number Generator (RNG) without any external interference. You acknowledge that:

  • Gaming is an entertainment activity and carries financial risk.
  • All betting decisions are made by you independently.
  • You will not wager more than you can afford to lose.
  • jayay9's decision regarding the conclusion of a gaming session is final.
  • If any unintended payment occurs due to a technical error, we reserve the right to correct it.

8. Prohibited Activities

The following activities are strictly prohibited on jayay9. Violating these prohibitions will result in immediate account termination and legal action may be taken where applicable:

List of Prohibited Activities

  • Creating or operating multiple accounts.
  • Using false or fraudulent identity information.
  • Using software, bots, or automation tools to operate games.
  • Manipulating betting systems with the intent to circumvent bonus terms.
  • Conducting money laundering or illegal financial activities.
  • Attempting to access other users' accounts.
  • Attempting to breach the platform's security systems.
  • Operating an account on behalf of a third party.

9. Account Suspension and Termination

jayay9 reserves the right to temporarily suspend or permanently terminate any account in the following circumstances:

  • If any clause of these Terms is violated.
  • If identity verification fails or false information is provided.
  • If suspicious or fraudulent activity is detected.
  • Upon receiving instructions from a court or law enforcement authority.
  • At the user's own request (self-exclusion).

A user may also request to close their account at any time. In such cases, the opportunity to withdraw any legitimate funds remaining in the balance will be provided, however bonus funds will be cancelled.


10. Limitation of Liability

The jayay9 platform is provided on an "as is" basis. We are not liable for the following:

Matters Excluded from Liability

  • Losses caused by internet connectivity issues or technical errors.
  • Account information leaks resulting from the user's own negligence.
  • Transaction delays caused by issues with third-party payment services.
  • Financial losses arising from the user's gaming decisions.
  • Game sessions being interrupted due to unforeseen technical disruptions.

jayay9's total liability shall not in any case exceed the amount of the transaction in question.


11. Privacy and Security

Protecting your personal information is a priority for jayay9. We keep all data secure using SSL encryption. Detailed information on how we collect and use your data can be found in our Privacy Policy.

We do not sell your personal information to third parties. However, information may be shared with authorities when required by legal obligation or for the purposes of a security investigation.


12. Changes and Amendments

jayay9 reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes. Continued use of the platform after any changes will be considered as acceptance of the updated terms.

If you have any questions or confusion about these terms and conditions, please contact us through our 24/7 live chat support. Our email address: [email protected]

For more information, see: Responsible Gaming and Frequently Asked Questions (FAQ).